Author Topic: Log problem(always indicating account is already logged in)  (Read 455 times)

TraceAK

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Log problem(always indicating account is already logged in)
« on: December 21, 2015, 05:18:28 am »
My friend has problem when log in AIKA, after she typed the password and turned to the chosing chanel screen, the system is indicating: This account is already logged in.

I know this problem happens when the charactor is online, but it can be solved after relogging. However, the problem can't be solved this time, and it's already existed for more than 10 hours.

If there's any solution on this problem? Thanks
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Roscoe

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Re: Log problem(always indicating account is already logged in)
« Reply #1 on: December 21, 2015, 05:49:16 am »
i can't login as well. Arcan should be Arcan (2) or (1) depending on how many character i have in the account. But it says none. It shows incorrect password after i clicked Arcan.

MisanOne

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Re: Log problem(always indicating account is already logged in)
« Reply #2 on: December 21, 2015, 01:54:50 pm »
Occasionally the login server glitches and doesn't recognize an account as logged out. When this occurs an account is generally logged out in an hours time.
If more than an hour has passed I suggest contacting support and requesting a manual logout of one's character.
MisanOne - Lead Moderator, AikaNA